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Claim processing process
Claims can be lodged in all BK branches. You can use the nearest BK branch office to lodge your claim.
A claim with all required documentation is settled within 3 working days after the date of receipt of the claim. Complicated cases may take a maximum of seven days.
Online services are being developed to facilitate our clients to make claim declarations on line
Information Required
For a claim to be processed, the following information is required:
Notification letter,
insurance policy,
police report,
and total value of incurred loss
